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Frequently Asked Questions - Outplacement

Outplacement is a service for people who are soon to leave or have recently left their place of employment. It covers a range of activities from executive career coaching and 1:1 meetings to workshops covering areas such as CV writing, networking, job search and interview practice.


We will not be making any changes for the next few months or even a couple of years.
Outplacement is often considered after announcements and consultations have taken place, however, outplacement provides important services and benefits prior to these stages. As a provider, we often work in partnership with companies when they first assess organisational needs and the possibility that employees may face redundancy or redeployment.

Outplacement services vary greatly and giving thought to provision well in advance of any redundancies can be beneficial both for your organisation and your employees. As a company we work in complete confidence with organisations prior to announcement and are often available on site when announcements are made to meet individuals who may be affected.
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We want to get the consultation period over with first.
Outplacement services compliment HR provision and consultations by providing additional support to individuals whether it be emotional, signposting or starting on the job search process. Full services are often offered at the commencement of consultation as most new roles take three months on average to find and early outplacement can support individuals in securing a role to commence as soon as possible after leaving.
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We do not have the money to provide outplacement.
We provide a range of outplacement services that start from £90 per head. As a Matrix™ accredited organisation, we are also able to access funding to help towards the cost of outplacement if we can establish that you are eligible for it. Call us now to find out more about eligibility criteria.
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Can I do anything to support those left behind?
Of course you can: You can offer them workshops or 1:1 sessions to help them deal with the practical and emotional aspects of having fewer people in the company. Your company will have a different dynamic after making such changes. Getting everyone who is left behind on board is vital for your business to thrive in difficult economic climates.
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Do I have a legal commitment to provide this kind of support?
No. You don't have a legal obligation, but arguably you have a business and an ethical one - not only to your staff but to the local economy and business community.
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Redundancies are a sensitive issue, I'm not sure involving a third party is a good idea.
That is true, however our experience shows that a lot of the time, regardless of how good the working relationships are in an organisation, people losing their jobs will find it very hard to go and ask for help from the very people who have put them in that position. Having a third party that is closely linked with the organisation yet is clearly a different entity gives the leavers the opportunity to get impartial advice and have someone who is not linked to the redundancies help them plan for their future.
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So what are they going to get from an outplacement service?
We usually recommend a mixture of 1:1 sessions and practical workshops on topics such as CV writing, interview skills, setting up your own business and retirement planning. We have found that a "sandwich" model works best i.e. workshops with 1:1 sessions on either side of them. These, though, do depend on your situation and we offer a free, no commitment one day assessment to give you an idea of what your workforce might need.

There is also a lot of emotional support - building up confidence, building up and maintaining motivation, action planning and giving people back a sense of control over their lives which they often lose when they are made redundant. We also help with up-skilling, accessing funding and brushing up on computer skills.
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How will it impact motivation and performance levels?
An outplacement service can be a huge boost to your business performance and the motivation of your staff. When people are reassured and know they have a plan for their future they are not side-tracked from what they need to achieve for the next few weeks or months. That reassurance comes from the outplacement service as well as the essential motivation that will help you make the most of your team during a trying time.
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What have your other clients said?
"They offered a first-rate service and we heard nothing but positive feedback from the employees who saw them. The People Development Team managed their resource centre and consultancy clinic opening hours to ensure that the lines kept running. They provided a useful, impartial sounding board for employees venting their feelings, and were also able to maintain perspective, having helped others go through similar exercises before. Their courses were practical, equipping employees with skills which will stay with them beyond their next job. It was gratifying to find that the vast majority were going on to another job, or had actively taken the decision not to."

"The People Development Team’s flexibility of approach was key in selecting them as our partner"

"As well as looking after our people, as a local employer of long standing we were concerned about the affect on the local economy. Outplacement enabled us to minimise the impact and support local employers who were looking for skilled staff"

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