Managing the Operation

This topic covers many areas, so we have picked out a few key topics so you can see the kind of programme we can offer your organisation. Please do get in touch to discuss your requirements. Our full programme range is available here.

Problem solving and decision making

This programme will develop knowledge and understanding of solving problems and making decisions as required by a practising or potential first line manager. By the end of the programme, delegates will be able to:

• Describe a problem, its nature, scope and impact
• Gather and interpret information to solve a problem
• Solve a problem
• Plan the implementation and communication of decisions

How can you access this course?

• It can be delivered as a 1 or 2 day in-company programme depending on the breadth of development required
• Individuals can attend one of our open programmes

Creativity and innovation

This programme will develop knowledge and understanding of managing creativity and innovation as required by a practicing or potential line manager. By the end of the programme, delegates will be able to:

• Use a technique to encourage creative ideas amongst team members
• Understand barriers to creative thinking and resistance to innovation within the team
• Know how to gain the commitment of others in moving creative ideas forward
• Evaluate creative and innovative ideas and make reasoned recommendations to managers and others

How can you access this course?

• It can be delivered as a 1 or 2 day in-company programme depending on the breadth of development required
• Individuals can attend one of our open programmes

Recruitment and selection

This programme will develop knowledge and understanding of recruitment and selection as required by a practising or potential first line manager. By the end of the programme, delegates will be able to:

• Plan the recruitment in line with the organisations policies and procedures
• Prepare a job description and person specification
• Know how to select the right candidate using a recognised selection technique

How can you access this course?

• It can be delivered as a 1 or 2 day in-company programme depending on the breadth of development required

Managing change

This programme will develop knowledge and understanding of leading change and innovation as required by a practising or potential middle manager. By the end of the programme, delegates will be able to:

• Identify opportunities for improvement within the organisation that will support organisational objectives
• Use appropriate techniques to enhance understanding of the situation and to evaluate alternative options to determine feasibility and viability
• Evaluate the benefits and implications of the change for stakeholders
• Provide a detailed implementation plan

How can you access this course?

• It can be delivered as a 1 or 2 day in-company programme depending on the breadth of development required

Questions?

If you would like to learn more about this programme or any of our leadership and management solutions, please send us a message here, email info@people-development-team.com or call us on 01920 485569.