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Performance Management

One day, £199 + VAT

Course overview

This one day programme provides an alternative to the traditional performance management programme. It focuses on the development of a performance based approach to management by exploring the behaviours and techniques that allow all members of the team to improve their results.

This programme is designed to equip managers with the skills necessary to improve their team's performance using a variety of tools and techniques.

Who is it for?

This programme is most suitable for middle managers of larger organisations (i.e. with 250+ employees), senior managers in smaller organisations or aspiring middle managers

What will you get out of it?

Positively influence team members behaviour for improved results
Provide performance enhancing feedback using a variety of techniques
Balance the time spent on the under-performers and start to improve team results
Effectively manage poor performance and capitalise on high performance
Play to strengths and manage weaknesses of the team
Convert individual potential into team performance

View the programme's schedule

09.00 - 9.30 Coffee and Networking
09.30 - 09.45 Welcome and Objectives
09.45 - 10.15 Introduction to Performance Management Defining performance management in the every day operation through an interactive activity. During the session we will look at how our every day behaviour has a direct impact on our performance management as well as how we reward team members for behaving or performing badly. We will also look at how Performance Management supports over achievers, an aspect often overlooked.
10.15 - 10.45 High Performing Cultures How do you know whether you are part of a high performing culture, what are the attributes and challenges faced by organisations and leaders as they strive to become high performing? During this session we will explore these issues and their alternatives
10.45 - 11.00 Competencies and Values How do values and competencies fit into high performance? How do these benefit the organisation? We will look at the twin peaks of performance - task and behaviour.
11.00 - 11.15 Break A chance to network or catch up on those phone calls / emails!
11.15 - 12.30 Strategic Objective Setting An opportunity to dig beyond SMART objectives, using alternate methods to define objectives for the team and the individuals within the team. The session will also show you how to develop behavioural objectives and allow you the opportunity to practice writing them. Within this session we will also explore the psychology of targets and how they affect behaviour.
12.30 - 13.30 Lunch Another chance to network or catch up on those phone calls / emails!
13.30 - 13.45 Energiser A short activity to demonstrate the power of language on performance
13.45 - 14.15 Monitoring Performance This short session explores effective ways of monitoring performance to help individuals perform more effectively within their role
14.15 - 15.00 Feedback Skills Effective feedback can really lift performance levels; this interactive session looks at a number of feedback models and how and where they can be used most effectively. During the session you will be provided with opportunities to practice the models on colleagues
15.00 - 15.15 Break One last chance to network or catch up on those phone calls / emails!
15.15 - 15.45 Motivation A quick whistle stop tour on the latest thinking on motivation - it will change the way you think!
15.45 - 16.00 The Power of Language How to get what you want - how the language you use affects your success - and what language you should use
16.00 - 16.30 A gift An opportunity to reflect and develop an action plan before we summarise and take feedback

How can I access this topic?

We currently do not have any open programmes scheduled, however if you have more than 5 team members who would like to attend this course you might want to consider running it in-house, with one of our trainers at your location of choice.

Questions?

If you would like to learn more about us or any of our leadership and management solutions, please send us a message here, email info@people-development-team.com or call us on 01920 485569.